Express Global Logistics – Privacy Policy
1. Introduction
As Express Global Logistics (“Company” or “we”), we attach the utmost importance to the privacy and security of the personal data of our visitors and those who benefit from our services. This Privacy Policy explains how your personal data is collected, used, shared, and protected within the scope of the services we provide through our website (www.expressgloballojistik.com).
By visiting our website, filling out our forms, or benefiting from our services, you are deemed to have given your explicit consent to the processing of your personal data within the scope of this Policy. This Policy has been prepared in compliance with the relevant legislation, primarily the Law No. 6698 on the Protection of Personal Data (KVKK).
2. Collection of Personal Data
Our Company may collect your personal data through forms and other communication channels on our website in the following cases:
- Get a Quote Form: When you wish to receive a quote for logistics services (road, sea, air, rail, combined, partial, tanker, etc.) from us; your name, surname, email address, phone number, company information, and details regarding the requested service (type of cargo, quantity, route, etc.) are collected.
- Contact Form: When you wish to contact us for general purposes; your name, surname, email address, phone number, and your message are collected.
- Job Application Form: When you apply for our open positions; your name, surname, contact information, educational background, work experience, and other information contained in your CV are collected.
- Cookies: When you visit our website, your IP address, browser information, and on-site navigation data may be automatically collected through cookies in order to improve user experience and analyze site performance. For detailed information, please review our Cookie Policy.
3. Purposes of Use of Personal Data
Your collected personal data will never be used for purposes other than those specified below:
- To create a quote for the logistics services you request, to sign a contract, and to perform the service.
- To evaluate your job applications and execute human resources processes.
- To carry out information, announcement, and customer service activities for you (for example, freight status updates, campaign announcements).
- To improve the quality of our website and services, enhance user experience, and ensure security.
- To share information as required by legal regulations or upon the request of authorized public institutions.
4. Sharing of Personal Data
As Express Global Logistics, we respect the privacy of your personal data. Your data is not shared, sold, rented, or transferred to third parties except in the following limited cases and legal frameworks:
- Legal Obligations: Upon the proper request of legally authorized public institutions and organizations (e.g., courts, public prosecutor’s offices, ministries of trade or customs).
- Service Providers: In cases necessary for the performance of the service; for example, it may be shared solely for the purpose of providing the service with our sub-carriers (road, sea, air, rail operators), customs brokers, warehouse operators, or software/support service providers with whom we have agreements to provide the transportation service you request.
- Business Partners: With our domestic or international agencies and business partners when required by logistics operations. These transfers are carried out in accordance with Articles 8 and 9 of the KVKK.
5. Protection of Personal Data
Our Company takes all necessary technical and administrative security measures to protect your personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction. These measures include:
- Firewalls, encryption technologies, and regular security testing,
- Data privacy and security training for our employees and confidentiality agreements,
- Physical access controls and data center security.
In the event of a breach of data security despite the measures taken, our Company will notify the relevant individuals and the KVKK as soon as possible.
6. Cookies and Website Usage
Cookies are used to improve user experience, analyze the performance of our website, and provide you with personalized content. Cookies are small text files stored on your browser or device during your visit.
Detailed information about the types of cookies, their purposes, and how you can control them can be found in our Cookie Policy. You can block or delete cookies through your browser settings; however, in this case, some features of our site may not function properly.
7. Rights of the Personal Data Owner
Pursuant to Article 11 of Law No. 6698 (KVKK), as personal data owners, you have the following rights:
- To learn whether your personal data is processed.
- To request information regarding your personal data if it has been processed.
- To learn the purpose of processing your personal data and whether they are used in accordance with their purpose.
- To know the third parties to whom your personal data is transferred, whether domestically or abroad.
- To request correction of your personal data if it is incomplete or incorrectly processed.
- To request deletion or destruction of your personal data within the framework of the conditions set out in Article 7 of the Law.
- To request notification of the correction, deletion or destruction processes to third parties to whom your personal data has been transferred.
- To object to a result against you arising from the analysis of your processed personal data exclusively through automated systems.
- To request compensation for the damage you suffer due to unlawful processing of your personal data.
To exercise these rights, you may apply to us through the channels provided in the Contact section below. Your applications will be concluded free of charge within at most 30 (thirty) days.
8. Policy Changes
This Privacy Policy may be changed from time to time due to changes in legal regulations or updates to internal Company procedures. Any changes made to the Policy will enter into force on the date they are published on our website. It is recommended that you regularly review the current version of the Policy to keep track of changes.
9. Contact
For any questions, requests, complaints regarding this Privacy Policy or the processing of your personal data, or to exercise your rights, you can reach us through the following channels:
- Email: info@expressgloballojistik.com
- Phone: +90 324 336 42 74
+90 324 336 42 84
+90 324 336 42 94 - Address: İhsaniye Mah. 4910 Sk. Global Plaza Kat:2 Daire:16 Akdeniz / MERSİN
As Express Global Logistics, we commit to maintaining our commitment to protecting the privacy of your personal data and providing a secure service environment.